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Natasha Terk

Professional Writing Skills: Five Simple Steps to Write Anything to Anyone

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    b2933942136membuat kutipantahun lalu
    TO: Data Processing ManagersSUBJECT: Delays in data processing
    There’s a problem with the Data Processing group, and as a manager, you can help solve it.
    The group has failed to meet its deadlines for the past several months, and this failure is causing delays and confusion throughout the company. Please take the following steps:
    Make sure your team members read the full Data Processing Organizational Format
    Make sure they follow the format listed on page 23
    Submit outlines of each team member’s responsibilities
    When you need to report a problem, follow the procedures on page 603 of the Manager’s Handbook.
    If you have questions or other suggestions, please email Joe at joe@help.com.
    aytan adigozalmembuat kutipantahun lalu
    WRITING TO PERSUADE:

    Why should readers do what I want them to do?
    [e.g., why should they make a purchase?]
    WRITING TO INFORM:

    What do readers need to know?
    [e.g., what do they need to learn about a new procedure that will start in one week?]
    aytan adigozalmembuat kutipantahun lalu
    considering your readers’ point of view, deciding what you want to accomplish, and stating your main point clearly in a key sentence.
    aytan adigozalmembuat kutipantahun lalu
    It’s usually best if your main message fits in one key sentence, but two or three sentences are fine if they’re concise and easy to grasp.
    aytan adigozalmembuat kutipantahun lalu
    It’s usually best if the key sentence leads the document.
    juliasegura97membuat kutipan3 tahun yang lalu
    It’s increasingly important to keep business messages highly focused — offering busy, distracted readers ideas that will register quickly
    Valentyna Brusenkomembuat kutipan4 tahun yang lalu
    With our current IT system, all of our offices operate independently. This fact slows our sales process by two to three days and increases our cost for customer care by about 30 percent. Please approve this new system to unify our systems, cut costs, and significantly improve customer service.”
    Valentyna Brusenkomembuat kutipan4 tahun yang lalu
    We could also find another time to accommodate your schedule. P
    Valentyna Brusenkomembuat kutipan4 tahun yang lalu
    We could also find another time to accommodate your schedule.
    Valentyna Brusenkomembuat kutipan5 tahun yang lalu
    An email asking the head office to approve your request for new technology
    A proposal suggesting that a prospective client hire your firm for a project
    You write primarily to inform readers when you write …
    A message to a client explaining the reasons to cancel an insurance policy
    A report detailing the findings for a research project
    Use writing to Support your team or Team Members
    Writing is often critical for successful professional teamwork, and team members and leaders communicate more effectively when they identify their primary purpose for each email or status report they write. Team leaders often need to communicate a clear vision in writing — e.g.,
    Valentyna Brusenkomembuat kutipan5 tahun yang lalu
    An email asking the head office to approve your request for new technology
    A proposal suggesting that a prospective client hire your firm for a project
    You write primarily to inform readers when you write …
    A message to a client explaining the reasons to cancel an insurance policy
    A report detailing the findings for a research project
    Use writing to Support your team or Team Members
    Writing is often critical for successful professional teamwork, and team members and leaders communicate more effectively when they identify their primary purpose for each email or status report they write. Team leaders often need to communicate a clear vision in writing — e.g.,
    To give team members precise information
    To persuade them of the importance of an activity
    Or to pass on clear instructions
    Team members also need to have a clear grasp on the purpose of their emails and reports. A team often works more effectively when its members use writing to highlight a shared purpose — e.g.,
    By requesting further information
    By providing clear, informative progress updates
    Or by persuasively suggesting possible courses of action
    Here are two messages on the same subject. Notice how easy it is to recognize the writer’s purpose in each message.
    Valentyna Brusenkomembuat kutipan5 tahun yang lalu
    The primary message is right there in the revised subject line and in the new first and last sentences
    Valentyna Brusenkomembuat kutipan5 tahun yang lalu
    Your primary purpose for writing always falls into one of two categories:
    EITHER
    to persuade your reader to do something,
    OR
    to provide information that you know and that your readers need.
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