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Вадим Мазурmembagikan kesantahun lalu
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Вадим Мазурmembuat kutipantahun lalu
Buy-in is OK in flush times, but when resources are short, you need people who are fanatics—who can’t imagine not spending time and money on creating a top-notch user experience.
Вадим Мазурmembuat kutipantahun lalu
If you want people to use something you’ve built, they have to notice it first.
Вадим Мазурmembuat kutipantahun lalu
Problems turn out to have deep roots. When you go to fix some usability problems, it quickly becomes clear that they’re actually a symptom of some much larger unresolved conflict—about the site’s purpose or the company’s mission, for instance.