en
Charles Duhigg

The Power of Habit: Why We Do What We Do in Life and Business

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    zuzuhasanli97membuat kutipan5 tahun yang lalu
    Small wins are exactly what they sound like, and are part of how keystone habits create widespread changes. A huge body of research has shown that small wins have enormous power, an influence disproportionate to the accomplishments of the victories themselves. “Small wins are a steady application of a small advantage,” one Cornell professor wrote in 1984. “Once a small win has been accomplished, forces are set in motion that favor another small win.”4.14 Small wins fuel transformative changes by leveraging tiny advantages into patterns that convince people that bigger achievements are within reach.4.15
    Luka Timofeevmembuat kutipantahun lalu
    For a habit to stay changed, people must believe change is possible. And most often, that belief only emerges with the help of a group.

    If you want to quit smoking, figure out a different routine that will satisfy the cravings filled by cigarettes. Then, find a support group, a collection of other former smokers, or a community that will help you believe you can stay away from nicotine, and use that group when you feel you might stumble.

    If you want to lose weight, study your habits to determine why you really leave your desk for a snack each day, and then find someone else to take a walk with you, to gossip with at their desk rather than in the cafeteria, a group that tracks weight-loss goals together, or someone who also wants to keep a stock of apples, rather than chips, nearby.

    The evidence is clear: If you want to change a habit, you must find an alternative routine, and your odds of success go up dramatically when you commit to changing as part of a group. Belief is essential, and it grows out of a communal experience, even if that community is only as large as two people.
    zuzuhasanli97membuat kutipan5 tahun yang lalu
    Some habits, in other words, matter more than others in remaking businesses and lives. These are “keystone habits,” and they can influence how people work, eat, play, live, spend, and communicate. Keystone habits start a process that, over time, transforms everything.
    zuzuhasanli97membuat kutipan5 tahun yang lalu
    All our life, so far as it has definite form, is but a mass of habits,” William James wrote
    Vasily Betinmembuat kutipan7 tahun yang lalu
    Sometimes, one priority—or one department or one person or one goal—needs to overshadow everything else,
    Vasily Betinmembuat kutipan7 tahun yang lalu
    Willpower isn’t just a skill. It’s a muscle, like the muscles in your arms or legs, and it gets tired as it works harder, so there’s less power left over for other things.
    Vasily Betinmembuat kutipan7 tahun yang lalu
    “The park ranger with the skunk problem sent us in the wrong direction,” Stimson told me. “She made us think that Febreze would succeed by providing a solution to a problem. But who wants to admit their house stinks?
    SeiraL~membuat kutipan12 hari yang lalu
    In some sense, he said, a community was a giant collection of habits occurring among thousands of people that, depending on how they’re influenced, could result in violence or peace.
    SeiraL~membuat kutipan12 hari yang lalu
    Habits can be changed, if we understand how they work.
    SeiraL~membuat kutipan12 hari yang lalu
    “All our life, so far as it has definite form, is but a mass of habits,” William James wrote in 1892.prl.2
    SeiraL~membuat kutipan20 hari yang lalu
    Habits can be changed, if we understand how they work.
    SeiraL~membuat kutipan20 hari yang lalu
    One paper published by a Duke University researcher in 2006 found that more than 40 percent of the actions people performed each day weren’t actual decisions, but habits.prl.3
    SeiraL~membuat kutipan25 hari yang lalu
    “All our life, so far as it has definite form, is but a mass of habits,” William James wrote in 1892.prl.2
    SeiraL~membuat kutipan25 hari yang lalu
    One paper published by a Duke University researcher in 2006 found that more than 40 percent of the actions people performed each day weren’t actual decisions, but habits.prl.3
    SeiraL~membuat kutipan25 hari yang lalu
    It wasn’t the trip to Cairo that had caused the shift, scientists were convinced, or the divorce or desert trek. It was that Lisa had focused on changing just one habit—smoking—at first. Everyone in the study had gone through a similar process. By focusing on one pattern—what is known as a “keystone habit”—Lisa had taught herself how to reprogram the other routines in her life, as well.
    SeiraL~membuat kutipan25 hari yang lalu
    “You’re helping us understand how a decision becomes an automatic behavior,”
    ayanakaldybaevamembuat kutipanbulan lalu
    And once you understand that habits can change, you have the freedom—and the responsibility—to remake them. Once you understand that habits can be rebuilt, the power of habit becomes easier to grasp, and the only option left is to get to work
    ayanakaldybaevamembuat kutipanbulan lalu
    Get Curious, Say What No One Else Will, Apply the 5/5/5 Rule—that guide employees in how they should respond
    ayanakaldybaevamembuat kutipanbulan lalu
    What What Why system of giving criticism and the Connect, Discover, and Respond system for taking orders when things become hectic
    ayanakaldybaevamembuat kutipanbulan lalu
    One of the systems we use is called the LATTE method. We Listen to the customer, Acknowledge their complaint, Take action by solving the problem, Thank them, and then Explain why the problem occurred.5.19
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