Orchestrating Experiences

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Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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480 halaman cetak

Publikasi asli: 2018
Tahun publikasi: 2018

Kutipan

Vadym Kravtsovmembuat kutipan2 tahun yang lalu
you can equip disparate stakeholders to generate ideas for making better end-to-end experiences
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Vadym Kravtsovmembuat kutipan2 tahun yang lalu
Many of your colleagues likely have lived through poorly facilitated brainstorming sessions
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Vadym Kravtsovmembuat kutipan2 tahun yang lalu
Opportunities result from interpreting what you have learned and placing it within the context of your organizational goals and business strategy
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Di rak buku

cuatrocronos
Product design, Service design, UX, CX, & creative thinking.
- 60
- 45
Berhenti mengikuti
Michael Jeilsø
Tines bog samling
- 48
Berhenti mengikuti
Alexandra Privado
UXD
- 14
Berhenti mengikuti
Vadym Kravtsov
Design
- 12
Berhenti mengikuti