So make an effort to practice them every day, especially right before you meet with an irrational person.
Menna Abu Zahramembuat kutipan2 tahun yang lalu
battle your natural fight-or-flight instinct.
Menna Abu Zahramembuat kutipan2 tahun yang lalu
That’s because you need to remain calm even as you’re experiencing a nearly overwhelming urge to give in to anger or fear.
Menna Abu Zahramembuat kutipan2 tahun yang lalu
Commit to taking action
Menna Abu Zahramembuat kutipan2 tahun yang lalu
I try that better strategy, the benefits will be _________________________________________________.”
Menna Abu Zahramembuat kutipan2 tahun yang lalu
Now that I’m a little calmer, I can see that I might be overreacting or taking the situation too personally in this way: _____________________________________________.”
Menna Abu Zahramembuat kutipan3 tahun yang lalu
Think of this approach as calling for mentor backup
Menna Abu Zahramembuat kutipan3 tahun yang lalu
possible, say that you need to go to the bathroom or get a drink of water, so you can leave the situation for a moment. Otherwise, just don’t say anything for a few minutes.
Menna Abu Zahramembuat kutipan3 tahun yang lalu
One reason this approach works is that it’s impossible to feel gratitude and anger simultaneously.