If you want to know more about the dark side of selling, The Science of Selling is for you.
Menna Abu Zahramembuat kutipan4 tahun yang lalu
Anything under 10 is a problem.
Menna Abu Zahramembuat kutipan4 tahun yang lalu
What is the net promoter score amongst your staff for your product or service?
Menna Abu Zahramembuat kutipan4 tahun yang lalu
Very close to a classic title on this topic is The Connected Company. It asks a basic question: Are you designed for customer delight?
Menna Abu Zahramembuat kutipan4 tahun yang lalu
Peter Hinssen in The Network Always Wins suggests that, if your market is a network, your business should be organised as a network.
Menna Abu Zahramembuat kutipan4 tahun yang lalu
word-of-mouth on steroids.
Menna Abu Zahramembuat kutipan4 tahun yang lalu
One of the first writers here was Guy Vaynerchuk with The Thank You Economy and Peter Hsich with Delivering Happiness. Are you focussing on word-of-mouth?