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Emily Carr

Practical Change Management for IT Projects

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Transform your IT project and make change stick with this step-by-step guide. In today's fast-paced world of change, companies expect you to do more, with less. Drawing on over a decade of Change Management experience as a consultant with Fortune 500 companies including IBM and NCR, Emily Carr shares the secrets to making change happen smoothly. If your company is like most, the number one reason that projects have failed over the years don't have to do with technology. They have to do with people. People didn't like the new technology. People weren't trained properly on the change. People hadn't received adequate communications and didn't understand the change. Sound familiar? Project teams rarely forget to work on the technology, but they often forget to work with the people, and no matter how amazing your new technology is, it's useless unless people use it efficiently.
This book will help you focus on the people.

Packed with templates, checklists, and real-life examples, this user-friendly guide will provide you with the insights and guidance of an expert consultant, for a fraction of the price. You'll follow a clearly laid out path from Change Management novice to confident and prepared change manager. You'll be introduced to the Five Pillars of Change: Sponsorship, Stakeholder Management, Communication, Training, and Organization Design. You will work step-by-step through templates in each pillar to build and run a comprehensive Change Management plan tailor-made to your project and organization.
231 halaman cetak
Tahun publikasi
2014
Penerbit
Packt Publishing, Impackt Publishing

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Kutipan

  • Мария Вишневецкаяmembuat kutipan5 tahun yang lalu
    Exercise – developing a three-pronged change strategy
    For your project, answer the following questions:

    What are two facts you can tell your stakeholders that will appeal to their intellectual desire to change?
    How can you demonstrate the need for change in two ways that will appeal to your stakeholders' emotions?
    What are two things you can do that will make it easier for your stakeholders to adopt the change?
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    • Мария Вишневецкаяmembuat kutipan5 tahun yang lalu
      at your program and ask yourself:

      Am I addressing people's intellectual concerns and providing them with data that will increase their rider's will power?
      Am I addressing people's emotional concerns and conducting activities that will motivate their elephant to move in the direction of the change?
      Have I smoothed the path so that it is easy for people to adopt the change?
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      • Мария Вишневецкаяmembuat kutipan5 tahun yang lalu
        The Heath brothers found that a three-pronged approach helped people successfully adopt change. These three prongs are represented by the following:

        The Rider: This is the intellectual side of people and is responsible for maintaining their will power
        The Elephant: This is the emotional side of people
        The Path: This is the process people have to follow to make the change
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