en

David Walton

Kutipan

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effective listening skills
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Sympathy stems from judgement of someone’s situation and is a reflection of how you feel. It is caring and helpful, but it is about you. And it may not employ many critical, analytical skills.
b6056383169membuat kutipan2 tahun yang lalu
Empathy is about the other person’s perspective and feelings. Showing you understand enables you to get closer and gain trust. Most emotion‍
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