Kupe Kupersmith

business analysis is the “set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and to recommend solutions that enable the organization to achieve its goals.”

Abraham Maslow, the famous psychologist, once said, “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail.” This concept led to the law of the instrument, or overreliance on one familiar tool.

Don’t lose the forest for the trees

Stakeholder is a generic term for a person or a group of people who have an interest in an initiative and will be affected by it (directly or indirectly) or have influence over it

Communicating Effectively For Dummies by Marty Brounstein

. You can improve your productivity in two primary ways — facilitating efficiency and enhancing effectiveness —

You can also do a web search by typing "software" + "workflow modeling" (or your topic of choice) + "vendors."

• Swimlane diagrams
• Decision models or diagrams
• Data models (entity relationship diagrams)
• Organizational or operational models
Scope diagrams, such as a context data flow diagram
System context or architecture diagrams
Use case diagrams

1. “A condition or capability needed by a stakeholder to solve a problem or achieve an objective.”

Use cases are a popular technique for process definition, but other techniques such as user stories, process flow diagrams, or workflow models are equally,