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Service Design Principles 1–100
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Kutipan
- Sandra Salinasmembuat kutipan6 tahun yang lalu
Even simple things like offering candies have an influence. For service designers, this means that we should build a positive and joyful atmosphere both in the workplace and in our services. That is an easy way to improve the decision-making of people - Sandra Salinasmembuat kutipan6 tahun yang laluWhen people feel happy, they have better access to more varied material in their memory. They are more creative problem solvers because their minds are more ’alive,’ and they are less easily confused.”
- Sandra Salinasmembuat kutipan6 tahun yang laluSo next time, ask yourself: “Honestly, would I really do that?”
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