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Harvard Business Review Press

Measuring Performance

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Organizations want--and need--to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to Apply a disciplined process to performance measurement Set targets and communicate data effectively Use performance management as a coaching and development tool Meet Your Mentor Robert S. Kaplan is Baker Foundation Professor at the Harvard Business School and Chairman of the Practice Leadership Committee of Palladium, Executing Strategy. He has authored or coauthored 14 books, 18 Harvard Business Review articles, and more than 120 other papers.The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness.
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88 halaman cetak
Publikasi asli
2009

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Kutipan

    id144505268membuat kutipan4 tahun yang lalu
    Measure what you want, not want what you can measure.
    —Robert S. Kaplan and David P. Norton
    id144505268membuat kutipan4 tahun yang lalu
    you can’t manage what you don’t measure.
    id144505268membuat kutipan4 tahun yang lalu
    You can’t manage what you can’t measure.
    —Peter Drucker

Di rak buku

    Татьяна Судакова
    Harvard business review
    • 22
    • 16
    Tasha Ognistaya
    Business
    • 30
    • 1
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